Ethiopian Airlines maintains a dedicated City Ticket Office in Kigali and a functional Airport Counter at Kigali International Airport, ensuring comprehensive support for travelers.
City Ticket Office
Location: UTC Building, Office No. 25, KN 4 Ave, Kigali, P.O. Box 385
Phone (reservations/ticketing): +250 525 570 440 / +250 525 570 442
Mobile: +250 788 751 585 / +250 788 220 220
Email: [email protected]
Hours: Monday–Friday 08:00–19:30; Saturday 09:00–18:00
Airport Counter (Departure Terminal, Kigali International Airport)
Location: KN 5 Rd, Kigali International Airport
Phone: +250 788 380 677
Hours: Monday–Friday 08:00–19:30; Saturday 09:00–18:00
At both locations, customers can expect assistance with:
Booking and issuing tickets
Cancellations and rescheduling
Check-in and baggage handling
Seat assignments and ShebaMiles inquiries
Special needs, lounge access, visa guidance, and transit support
Whether you’re arranging a flight, modifying your itinerary, or seeking on-the-spot assistance, the Kigali offices ensure dedicated local support for a smooth travel experience.
For more visit: https://www.airwaysoffices.com/ethiopian-airlines/kigali-office/
Overview
- Service Type: Travel & Tourism